Document the processing of creating/editing your Wix website contact form, justifying your thought process and decision making (Blog#17)

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 Documentation of creating your Wix Website Contact form

Contact Us form

A contact us form is very important when running an online E-commerce business store, especially when it is based on Business-to-consumer model. It helps the customer to reach out to the business with their queries and have a one-to-one conversations for their problem solving.

I also approached it with the same mindset to have as many details of the customer put in so it is hassle free. First of all, I placed my Business credentials on the contact form just to gain the trust of the customer.

Then, on the right hand side you can see all the necessary input boxes have been put there for the customer. We have the Name, Address, E-mail, Phone, Subject and Message box. 

Another pop-up button named as Let's Chat!, is also placed which can also enable the customer to talk to our support.

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